Contact Clemmons 24/7 Plumbing
The fastest way to reach us is by phone. Call (336) 453-0472 at any hour, and the dispatch line is open.
Below is what to have ready, what to do first if water is leaking, and where our business address is.
Call us any time
Our line, (336) 453-0472, is open 24/7, including nights, weekends and holidays. We take every plumbing request by phone so the dispatcher can ask the right questions about what you see and hear.
Our business address is 6770 River Center Dr, Clemmons, NC 27012. Use it for mail and to find us on a map, and use the phone for service. You can also write to contact@247plumberclemmons.com for non-urgent questions.
Calling also lets you describe a sound or a smell in your own words, which is hard to do in a typed message. The dispatcher can then tell you whether to shut off a valve, leave a fixture alone or keep using the house as normal until the plumber arrives.
What to have ready before you call
A minute of preparation helps the dispatcher send the right plumber with the right tools.
- Your street address and ZIP, plus any gate code or parking note.
- What is happening: water on the floor, a slow drain, no hot water, a smell or a noise.
- When it started and whether it is getting worse.
- Whether the main water valve is closed and whether anyone has tried a repair.
- A phone number that you will answer, even from an unknown caller.
Ready to talk? Call (336) 453-0472 now.
If water is leaking right now
Close the main water valve first, usually near the meter or where the line enters the house. Then switch off power to the water heater if it is involved, and move belongings away from the wet area.
If you smell gas, leave the building and call your gas utility or 911 before you call us. Once the water is stopped, call and tell us what you saw, because that helps the plumber plan the visit.
Do not open walls or cut into pipe yourself. A small cut in the wrong spot can turn a slow leak into a flood, and it makes finding the original cause harder. Mop up standing water, run a fan if you have one, and photograph the area for your insurance company.
Not sure what to ask for
You do not need to know the name of the repair. Describe what you see, and the dispatcher can match it to a service. If you would like to read first, the plumbing services page explains how to choose between repair, replacement and a new install.
We also keep a service area page listing the ZIP codes and towns we cover. Our about page explains how a visit works and how to check any plumber's licence.
What happens after you call
A licensed plumber is scheduled, with same-day appointments when available. The plumber looks at the problem and explains the price before work starts, and you decide whether to go ahead.
We do not promise a specific arrival time, and we will say so on the call. If the wait looks long, we will tell you and help you keep the damage down in the meantime.
Keep your phone nearby, because the plumber may call from the road with a question about parking, pets or where the shutoff is. If you decide the price does not fit, say so, and the work stops there.
Our Clemmons office on the map
Our office is at 6770 River Center Dr, Clemmons, NC 27012. Please call before you visit so we know to expect you.
Frequently asked questions
Is there a form to request service?
No. We take every request by phone so the dispatcher can ask follow-up questions. Call (336) 453-0472 at any hour.
Do you answer calls at night and on weekends?
Yes. The line is open 24/7, including holidays.
What if it is not an emergency?
Call anyway. We can book a same-day or next-day appointment when available, and the dispatcher can tell you whether a problem can wait.
What should I do if I smell gas?
Leave the building and call your gas utility or 911. Do not call us first, because we do not handle gas leaks.
Standards and sources
Our guidance follows the North Carolina State Plumbing Code and manufacturer instructions. Anyone who does plumbing for hire in North Carolina needs a license under N.C. General Statute 87-21, and the state licensing board runs a public search so you can check a license yourself.
Written by Clemmons 24/7 Plumbing. Questions about permits or inspections go to the Winston-Salem/Forsyth County Inspections Division at 336-727-2624, and questions about the water on the utility side of your meter go to your water provider.
Talk to a licensed plumber
Any hour, any day: call (336) 453-0472.